FAQ
Your questions answered
How do I start?
Feel free to email us at ctrlaltfixdev@gmail.com to book a consultation meeting so that we can discuss your needs and decide on the best way to move forward.
Is there a consultation fee?
Yes, there are consultation fees. The initial consult fee costs $1,000.00 TTD and follow-up consults are billed at $500.00 TTD per session.
How should I budget for my project?
Take a look at our pricing packages and note what services are available for each package. This will give you an estimate of the minimum costs of your product. The cost varies based on any additional features or requirements.
Do I need to provide a logo?
Preferably, you should. However, if you need one to be designed for you, we will be happy to accommodate you at an additional cost.
I found a theme for my website. Can you use it?
We promise to try our best to incorporate your theme of choice. We also promise to comply with the regulations of the Copyright Act of Trinidad and Tobago.
I'm worried about hackers. How do I know if my product is safe?
Security is our top priority. We will ensure that all our products are built with your security in mind.
Can I cancel the project at any time?
Technically, you can. But this comes at a cost to our developers. Our projects are completed on a milestone timeline. If you decide to cancel during a milestone, you will be required to pay the full cost of the incomplete milestone.
For how long will I receive maintenance on my project?
On successful completion and handover of your project, you will be given one (1) free month of maintenance if anything should go wrong. Thereafter, maintenance services will come at an additional cost.
What does the development process look like?
Generally, we start off with a consultation. We'll submit a project proposal for your approval and sign the necessary paperwork. Development begins and continues on receipt of each milestone payment. Don't worry, we'll check in with you at the start and end of each milestone. We test (and test and test) your product for bugs and once you are satisfied, we will officially launch and handover your product to you. Simple, right?